Privacy Policy

Last updated: September 3, 2026

LOOSNUP LLC (“LOOSNUP,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through www.loosnup.com (the “Site”), how we use and share it, and the choices you have. It applies to visitors and customers in the United States.

1. Information We Collect

Information you provide:

  • Contact and account details: name, email address, phone number, shipping and billing address.
  • Order information: products purchased, subscription preferences, order history.
  • Payment information: processed by our payment providers. We do not store full card numbers.
  • Communications: messages, reviews, testimonials, survey responses, and support requests.

Information collected automatically:

  • Device and usage data: IP address, browser type, pages viewed, referring URLs, and interactions, collected through cookies, pixels, and similar technologies.

Information from third parties:

  • Our service providers (e.g., payment, shipping, analytics, advertising, and review platforms) may share information related to your orders and interactions.

2. How We Use Your Information

We use personal information to:

  • Process and fulfill orders and subscriptions, and manage payments, shipping, and returns;
  • Provide customer support and respond to inquiries;
  • Send transactional messages (order confirmations, shipping updates, renewal notices);
  • Send marketing emails and, with consent, SMS messages about products, offers, and news;
  • Operate, secure, personalize, and improve the Site and our advertising;
  • Detect and prevent fraud and abuse; and
  • Comply with legal obligations.

3. Cookies & Tracking Technologies

We and our providers use cookies, pixels, and similar tools for site functionality, analytics, and advertising. This may include analytics services (e.g., Google Analytics) and advertising pixels (e.g., Meta/Facebook, TikTok) that help us measure and target ads. You can control cookies through your browser settings and, where available, through the cookie banner or preference tool on the Site. To opt out of certain interest-based advertising, see the tools referenced in Section 6.

4. How We Share Your Information

We do not sell your personal information for money. We share it as follows:

  • Service providers who perform functions on our behalf, such as: e-commerce platform (Shopify), payment processing (Shopify Payments / Shop Pay and associated processors), shipping/fulfillment carriers, email and SMS marketing (e.g., Klaviyo), analytics (e.g., Google Analytics), advertising partners, subscription management, and customer reviews.
  • Advertising partners, where cookie/pixel data may be used for targeted advertising. Under some U.S. state laws this may be considered a “sale” or “sharing” of personal information; see Section 7 for your opt-out rights.
  • Legal and safety reasons: to comply with law, respond to lawful requests, enforce our Terms, or protect our rights, users, and the public.
  • Business transfers: in connection with a merger, acquisition, financing, or sale of assets.

5. Marketing Emails & SMS

  • Email: You can unsubscribe at any time using the “unsubscribe” link in any marketing email. Transactional emails (e.g., order updates) will still be sent.
  • SMS/Text (if you opt in): By providing your mobile number and opting in, you consent to receive recurring automated marketing texts from LOOSNUP. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to cancel or HELP for help. Message frequency varies.

6. Interest-Based Advertising Choices

You can limit interest-based advertising via the DAA (optout.aboutads.info), NAI (optout.networkadvertising.org), and your device’s ad settings. Enabling Global Privacy Control (GPC) in a supported browser will be treated as a request to opt out of “sale”/“sharing” where required.

7. Your U.S. Privacy Rights

Depending on your state of residence (including California under the CCPA/CPRA, and states such as Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and others), you may have the right to:

  • Access / know the personal information we hold about you;
  • Correct inaccurate information;
  • Delete your personal information;
  • Opt out of the “sale” or “sharing” of personal information and of targeted advertising;
  • Data portability; and
  • Non-discrimination for exercising your rights.

How to exercise your rights: email sleepy@loosnup.com with your request and enough information for us to verify your identity. You may use an authorized agent where permitted. We will respond within the timeframe required by applicable law. If we deny your request, you may appeal by replying to our response.

Do Not Sell or Share My Personal Information / Opt Out of Targeted Advertising: email sleepy@loosnup.com or use the opt-out mechanism on the Site (and GPC as described above).

We do not “sell” personal information for monetary value and do not knowingly process sensitive personal information for the purpose of inferring characteristics.

8. Data Retention

We keep personal information for as long as needed to provide the Services, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements, after which we delete or de-identify it.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

The Site and Products are intended for adults 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact sleepy@loosnup.com and we will delete it.

The Site may link to third-party websites. Their privacy practices are governed by their own policies, not this one.

12. Changes to This Policy

We may update this Policy from time to time. The “Last updated” date reflects the most recent version. Material changes will be posted on this page.

13. Contact Us

LOOSNUP LLC · 10257 3250 Rd, Hotchkiss, CO 81419 · Email: sleepy@loosnup.com · Web: www.loosnup.com